Using the Windows Key + X, run Powershell as Admin. Try to sign out, then log back into the Microsoft Store. If you don't like your antivirus, uninstall, and use Windows Defender. While rare, specific antivirus programs can cause conflicts, and so can Virtual Private Networking Apps. If you see a yellow icon over the Windows Security icon in the system tray, check that your firewall is on. You could also try closing your browser and opening it again.Ĭlose your web browser and run your favorite drive cleaner or use Storage Sense. You might have heard this one before, and sometimes it works reboot.
A Command Prompt will open, and the Windows Store will open when finished. Press the Windows Key + R and type in wsrest.exe. The Troubleshooter runs automatically unless you have User Account Control enabled, but it can disable that for you. Scroll down to the Windows Store Apps troubleshooter and click on Run the Troubleshooter.
Go to Start > Settings > Updates & Security > Troubleshoot. While it might seem like an obvious solution, the Windows Store Apps Troubleshooter can often find and fix your problem. Nothing shows an attempt to install or a failure.If you visit the Microsoft Store to download apps or games but find the install button us grayed out and you can't click on it, here are the steps you can try, gathered from the Microsoft Community.ġ: Run the Windows Store Apps Troubleshooter If I drill into the app, it shows a time when it was requested and then a device status date. If I go into one of the devices to Managed Apps, I can see the apps in question as being "Available For Install". The account listed as the primary user in the console is the account I am using in the company portal. They show up in the Endpoint admin console and are marked as "Intune" managed, "Compliant", and "Corporate Owned". Devices are Azure AD enrolled and MDM managed.
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